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Privacy Policy

Last Updated: January 2025

Concierge Marketing, LLC dba Your Mortgage Process ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including mobile phone contact details, when you interact with us through our website, SMS/MMS communications, and related services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and any details you provide when opting into our services.
Usage Data: Information about how you interact with our website and SMS communications.
Cookies & Tracking Data: Used to improve user experience and website functionality.

How We Use Your Information

We use the collected information for the following purposes:

To provide mortgage-related insights, resources, and educational content.
To send appointment reminders, updates, and other SMS/MMS messages that users have opted into.
To respond to customer inquiries and support requests.
To improve our services and customer experience.

Opt-Out and Data Preferences

You can opt out of SMS/MMS communications at any time by replying STOP to any message. To receive assistance, reply HELP. Message and data rates may apply. Message frequency may vary.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

No Sharing or Selling of Your Information

We do not sell, share, or distribute your mobile phone number or personal data to third parties for marketing purposes. Your contact information is solely used for communications that you have explicitly consented to receive from Your Mortgage Process.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Concierge Marketing, LLC dba Your Mortgage Process

Location: 101 Crawfords Corner Road, Holmdel NJ 07733

Email: info@yourmortgageprocess.com

Phone: (385) 519-4663

View this policy online: https://www.yourmortgageprocess.com/privacypolicy

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